Security & Compliance
SwiftRService is committed to protecting your data and maintaining the highest security standards. This page outlines our security policies, procedures, and compliance measures.
🔒 Data Protection
- • Industry-standard encryption for all data
- • Secure data transmission and storage
- • Advanced session management
- • Regular security assessments
🛡️ Compliance
- • GDPR compliant data handling
- • Industry-standard security controls
- • Secure payment processing
- • Regular compliance assessments
Security Policies & Procedures
Data Handling Procedures
Data Collection & Processing
- • Minimal Data Collection: We only collect data necessary for service provision
- • Purpose Limitation: Data is used only for stated purposes
- • Data Minimization: We regularly review and minimize data collection
- • Consent Management: Clear consent mechanisms for all data processing
Data Storage & Retention
- • Secure Storage: All data encrypted in enterprise-grade database
- • Retention Periods: Data retained only as long as necessary
- • Automatic Deletion: Expired sessions and temporary data auto-deleted
- • Backup Security: Encrypted backups with appropriate retention
Incident Response Plan
Response Timeline
- • Detection: Automated monitoring and alerting systems
- • Initial Response: Within 1 hour of detection
- • Containment: Immediate isolation of affected systems
- • Investigation: Forensic analysis within 4 hours
- • Notification: Affected users notified within 24 hours
- • Recovery: Service restoration within 48 hours
Contact Information
Security Team: help@swiftrservice.co.uk
Emergency Contact: Available 24/7 for critical security incidents
Vendor Management
Third-Party Services
- • Stripe: PCI DSS compliant payment processing
- • Database: Enterprise-grade database hosting
- • Cloud Infrastructure: SOC 2 compliant cloud services
- • Email Services: Secure email delivery service
Security Requirements
- • All vendors must meet minimum security standards
- • Regular security assessments of third-party services
- • Data processing agreements with all vendors
- • Incident notification requirements
Security Assessments
Regular Testing
- • Automated Scanning: Daily vulnerability scans
- • Penetration Testing: Quarterly security assessments
- • Code Reviews: All code changes reviewed for security
- • Dependency Audits: Regular updates of all dependencies
Compliance Audits
- • Annual SOC 2: Independent security audits
- • GDPR Compliance: Regular data protection assessments
- • PCI DSS: Annual payment security validation
- • Internal Reviews: Monthly security posture reviews
Technical Security Measures
Infrastructure Security
- • HTTPS Everywhere: All connections encrypted with modern protocols
- • Security Headers: Comprehensive security headers implemented
- • Database Security: Encrypted connections and access controls
- • Session Security: Secure session tokens with appropriate expiration
Application Security
- • Input Validation: All user inputs sanitized and validated
- • SQL Injection Protection: Parameterized queries only
- • XSS Prevention: Content Security Policy and input sanitization
- • CSRF Protection: SameSite cookies and CSRF tokens
User Security Features
Account Protection
- • Password Security: Industry-standard password hashing
- • Session Management: Secure session tokens with rotation
- • Login Monitoring: Suspicious activity detection
- • Data Export: Users can export their data anytime
Privacy Controls
- • Data Deletion: Complete account and data deletion
- • Data Portability: Export data in standard formats
- • Consent Management: Granular privacy controls
- • Transparency: Clear data usage explanations
Report Security Issues
If you discover a security vulnerability, please report it responsibly:
Email: help@swiftrservice.co.uk
Subject: Security Vulnerability Report
Please include detailed information about the vulnerability and steps to reproduce it. We will respond within 24 hours and work with you to resolve any issues.
Last updated: 22 November 2025