Privacy Policy

1. Introduction

SwiftRService ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

• Name, email address, and contact information
• Business information and professional details
• Financial information for invoicing and payment processing
• Account credentials and authentication data

Usage Information

• Service usage patterns and preferences
• Device information and IP addresses
• Cookies and similar tracking technologies
• Analytics and performance data

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and manage your account
• To provide customer support and respond to inquiries
• To improve our services and develop new features
• To send important updates and notifications
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data
• Contract: To perform our contractual obligations to you
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

11. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at help@swiftrservice.co.uk